Faq

What is Sterling Silver?

Sterling silver is an internationally acclaimed  alloy of silver containing 92.5% by mass of silver and 7.5% by mass of other metals, usually copper. The sterling silver standard has a minimum  fineness of 925. Sterling silver is malleable and soft yet strong enough for most jewellery.

Why Silver is better than Imitation or costume jewellery ?

Why Silver is better than Imitation or costume jewellery-Iota Collection

 

What is CZ jewellery means ?

Cubic zirconias(CZ) are beautiful , brilliant affordable diamond alternatives artificially created in labs .It is considered to be the closest competitor of diamond because of its sparkling brilliance.

What is the purity of sterling silver ?Is it internationally acclaimed ?

Silver comes in many variants & purities but as jewellery standard 92.5 % sterling is considered as an international standard. In some of jewelries and uses less than 92.5 % is considered depending on strength required.

 

Why all products displayed in iotacollection are different from others ?

At iota collection we believe in giving what we show .Hence all products shown in our website are actual images of the product .None of our product are CAD generated or edited images virtual images.

What if I require the products in bulk?

Please send us an enquiry stating your contact information , product Id(s) interested in, purpose, quantity and time when required at our email id info@iotacollection.com  .

Our representative will contact you in 1 day duration.

How safe is it to purchase online?

Shopping at iotacollection is indeed a very fun & trustable way of getting your loved fashion statement in a very secure environment. Our website uses secure socket layer (SSL) for the transaction to ensure your privacy and security.

What is Cash on Delivery (COD)?

Cash on Delivery (CoD) is a payment method where you pay for an item in cash, when the courier company delivers the item to you.

How does Cod work?

You place an order for your favourite jewellery on Iotacollection.com. Check for CoD facility by entering your area pin code in the text box. Choose CoD option if available and complete the order placement. You pay the complete amount in cash to the courier once the product is delivered to you. Please remember payment through cheque, draft or any other means will not be accepted by the courier.

Why is Cod option not available for my location?

Our CoD facility is limited by the reach of courier companies. Once you enter your pin code while ordering, you can check for the availability. If your location is not supported by the CoD service, please choose another payment option.

How long will it take for me to receive the product through CoD ?

You will receive the product in 10 business days from the date of purchase.

Is there any additional charge for the CoD shipment ?

No, our CoD service is done at no extra cost.

What is the option if no one is at home when the courier person comes ?

Most courier companies will call you before coming over to deliver the item. Some important points to ensure that your CoD transaction goes smoothly Please ensure that the mobile number you provide for the Cash on Delivery payment is always available and answered. It is important that your address and landmark are very clear. This will help us locate you easily and complete the process faster. Please be available at the designated address with the complete cash as payment for the item purchased.

For any more assistance ,please write to us at info@iotacollection.com .